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Privacy policy


Table of contents

I. Joint controller pursuant to Art. 26 GDPR

II. data protection officer

III Hosting and technical infrastructure

IV. Use of cookies and consent management

V. Making contact

VI Newsletter

VII. integrated third-party content and external services

VIII. Links to social networks

IX. Rights of the data subject

X. Up-to-dateness of the privacy policy

 

I. Joint controller pursuant to Art. 26 GDPR

DLG e.V.
Eschborner Landstraße 122
60489 Frankfurt am Main

DLG Markets GmbH
Eschborner Landstraße 122
60489 Frankfurt am Main

DLG Testservice GmbH
Wöllsteiner Straße 16
55599 Gau-Bickelheim

DLG e.V., DLG Markets GmbH and DLG Testservice GmbH are jointly responsible for data processing on this website. An agreement pursuant to Art. 26 GDPR governs the respective responsibilities. You can assert your data protection rights against all three companies.

The contractual partners have divided the tasks among themselves as follows:

DLG e.V.

  • Informing data subjects about the main contents of the agreement between DLG e.V. DLG Markets GmbH and DLG Testservice GmbH (Art. 26 para. 2 sentence 2 GDPR)
  • Responding to requests and safeguarding the rights of data subjects (Art. 15 et seq. GDPR)
  • Contact/notifications to the supervisory authorities
  • Deletion of data and its transfer in accordance with Art. 20 GDPR
  • CRM system administration (administrative tasks)
  • Ensuring data protection through technology (privacy by design, privacy by default)
  • Use of subcontractors in the operation of the CRM

DLG Markets GmbH and DLG Testservice GmbH

  • Supporting DLG e.V. in informing data subjects about the main contents of the agreement between DLG e.V., DLG Markets GmbH and DLG Testservice GmbH  (Art. 26 para. 2 sentence 2 GDPR)
  • Supporting DLG e.V. in responding to requests and safeguarding the rights of data subjects (Art. 15 et seq. GDPR)
  • Supporting DLG e.V. in contacting/notifying the supervisory authorities
  • Deletion of data and its transfer in accordance with Art. 20 GDPR

In addition, each contracting party shall ensure that the data processing it carries out is permissible under data protection law in accordance with Art. 6 para. 1 GDPR and that the information obligations under Art. 13 and 14 GDPR are fulfilled.

Data subjects can assert their data protection rights with DLG e.V., DLG Markets GmbH and DLG Testservice GmbH.
 

II Data Protection Officer

Data Protection Officer of DLG Markets GmbH
DataCo GmbH
Sandstrasse 33
80335 Munich, Germany
E-mail: [email protected]  

Data Protection Officer of DLG e.V.:
Stephan Kisters
E-Mail: [email protected]

Data Protection Officer of DLG Testservice GmbH 
Stephan Kisters
E-Mail: [email protected]
 

III Hosting and technical infrastructure

The website is hosted on servers of a service provider contracted by us.

Our service provider is
medianet elektronische Kommunikation & Marketing GmbH
Humboldtstraße 65
60318 Frankfurt am Main
Tel. +49 69 – 2740160

The location of the website's server is geographically in Germany. The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website.

The following data is automatically processed when the website is accessed:

  • IP address
  • Date and time of the access call
  • URL of the referring page
  • Browser type and version
  • Operating system used
  • Host name of the accessing computer

This data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR to ensure technical functionality and security.
 

IV. Use of cookies and consent management

We use the consent management system CCM19 Cloud (Papoo Software & Media GmbH, Germany) to control functions relevant to data protection law. You can use the consent banner to decide which cookies or external content you wish to allow.

Cookies are used on our website for the following purposes

  • for the technical provision and stability of the website (e.g. session management, navigation) - technically necessary
  • to display and play external content such as embedded videos or dynamic fonts
  • to secure forms and systems (e.g. through Captcha technologies)
  • for statistical purposes to measure reach and improve our offering
  • for marketing purposes, e.g. to display personalised or interest-based advertising via integrated third-party providers

Legal basis for the use of cookies:

  • Section 25 para. 2 no. 2 of the Telecommunications Digital Services Data Protection Act (TDDDG) in conjunction with Art. 6 para. 1 lit. f GDPR for technically necessary cookies
  • Section 25 para. 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR for cookies requiring consent (e.g. statistics, marketing, media cookies)Rechtsgrundlagen für den Einsatz von Cookies:
     

V. Making contact

If you contact us via our contact form or by e-mail, we process the following data:

  • Name
  • e-mail address
  • Telephone number
  • Subject and message

In addition, the hCaptcha service (Intuition Machines Inc., USA) is used to protect against spam. Among other things, your IP address and mouse movements are analysed.

Legal basis:

  • Art. 6 para. 1 lit. b GDPR for contract-related enquiries
  • Art. 6 para. 1 lit. f GDPR for general communication
  • Art. 6 para. 1 lit. a GDPR for the use of hCaptcha
     

VI. Newsletter

You have the option of subscribing to our newsletter. The following data will be collected:

  • Salutation
  • your name
  • e-mail address
  • If applicable, company name and address

We use a service provider to send the newsletter:

  • Inxmail GmbH, Freiburg
  • crm consults GmbH, Wettenberg

The legal basis is your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can unsubscribe from the newsletter at any time - a corresponding link can be found in every email.
 

VII Integrated third-party content and external services

We integrate content and functions from the following third-party providers on our website. Some of these require your consent and lead to data transfer to so-called third countries, in particular the USA:

Google services (Google Ireland Ltd./Google LLC, USA):

  • Google Fonts: 
    For the standardised and visually appealing display of fonts on our website. The fonts are loaded directly from Google servers when the website is accessed.
  • Google Photos: 
    For the integration and display of image content stored in Google photo albums.
  • Google APIs: 
    To use technical functions such as interactivity of forms or load optimisation of content.
  • YouTube NoCookie: 
    For embedding YouTube videos in extended data protection mode. However, personal data may still be transmitted when playing the video.
  • YouTube Images: 
    For displaying preview images of embedded YouTube videos.

Vimeo (Vimeo Inc., USA):
To display embedded videos.

hCaptcha (Intuition Machines Inc., USA):
To protect the contact form from automated access.

Cloudflare Inc, USA:
For performance optimisation and security.

pages.dev (Cloudflare Pages):
For the provision of web content.

medianet.de:
Linking of technical content (origin and purpose currently not specified).

inxmail.com:
Extension of newsletter logistics.

Legal basis:
Art. 6 para. 1 lit. a GDPR (consent)
Art. 6 para. 1 lit. f GDPR (legitimate interest for security-relevant components)

For transfers to third countries, we use standard contractual clauses in accordance with Art. 46 GDPR. Please note that third countries such as the USA do not have a level of data protection comparable to that in the EU.
 

VIII. Links to social networks

Our website contains links to social media platforms (Facebook, Instagram, YouTube, LinkedIn, X, TikTok). When you click on the logos, you leave our website. We have no influence on the processing of personal data by these providers. Further information can be found in the privacy policies of the respective platforms.
 

IX. Rights of the data subjects

1. Right to information

You may request confirmation from the responsible entity as to whether personal data concerning you are being processed by him. If there is such processing, you may request information from the responsible entity about the following:

  • the purposes for which the personal data is processed;
  • the categories of personal data which is processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration;
  • the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the responsible entity or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • any available information on the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision-making, including profiling, pursuant to Article 22 Para. 1 and 4 of the GDPR and, at least in these cases, with meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

2. Right to rectification

You have a right to a rectification and/or completion towards the responsible entity, insofar as the personal data processed concerning you is inaccurate or incomplete. The responsible entity shall make the correction without undue delay.

3. Right to restriction of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

  • if you contest the accuracy of the personal data concerning you for a period enabling the responsible entity to verify the accuracy of the personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • the responsible entity no longer needs the personal data for the purposes of processing, but you need them for the assertion, exercise or defence of legal claims, or
  • if you have objected to the processing pursuant to Art. 21 Para. 1 GDPR and it is not yet clear whether the legitimate grounds of the responsible entity outweigh your grounds.

Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of its storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the responsible entity before the restriction is lifted.

4. Right to deletion

a) Obligation to delete

You may request the responsible entity to delete the personal data concerning you without undue delay, and the responsible entity is obliged to delete such data without undue delay, if one of the following reasons applies:

  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing was based pursuant to Art. 6 Para. 1 P. 1 lit. a or Art. 9 Para. 2 lit. a GDPR and there is no other legal basis for the processing.
  • You object to the processing pursuant to Art. 21 Para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 Para. 2 GDPR.
  • The personal data concerning you has been processed unlawfully.
  • The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the responsible entity is subject.
  • The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 Para. 1 GDPR.

b) Information to third parties

If the responsible entity has made the personal data concerning you public and is obliged to erase it pursuant to Article 17 Para. 1 of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data responsible entities which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

c) Exceptions

The right to erasure does not exist insofar as the processing is necessary to

  • to exercise the right to freedom of expression and information.
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the responsible entity is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the responsible entity;
  • for reasons of public interest in the area of public health pursuant to Art. 9 Para. 2 lit. h and i and Art. 9 Para. 3 GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89 Para. 1 of the GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
  • for the assertion, exercise or defence of legal claims.

5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the responsible entity, the responsible entity is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients by the responsible entity.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the responsible entity in a structured, common and machine-readable format. You also have the right to transmit this data to another responsible entity without hindrance from the responsible entity to whom the personal data was provided, provided that

  • the processing is based on consent pursuant to Art. 6 Para. 1 P. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR or on a contract pursuant to Art. 6 Para. 1 P. 1 lit. b GDPR and
  • the processing is carried out with the help of automated procedures.
  • In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one responsible entity to another responsible entity, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the responsible entity.

7. Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 Para. 1 P. 1 lit. e or f GDPR; this also applies to profiling based on these provisions.

The responsible entity shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you.

This does not apply if the decision

  • is necessary for the conclusion or fulfilment of a contract between you and the responsible entity,
  • is permitted by legislation of the Union or the Member States to which the responsible entity is subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
  • is made with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9 Para. 1 of the GDPR, unless Article 9 Para. 2 lit. a or b of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases referred to in 1. and 3. above, the responsible entity shall take reasonable steps to safeguard the rights and freedoms of, and the legitimate interests of, the data subject, which shall include, at least, the right to obtain the intervention of a person on the part of the responsible entity, to express his or her point of view and to contest the decision.

10. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to file a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

The supervisory authority responsible for the responsible entity is

Hessian Commissioner for Data Protection and Freedom of Information
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Tel.: +49 611-1408 0
Email: [email protected]
 

X. Up-to-dateness of the privacy policy

This privacy policy is valid as of July 2025 and is updated regularly.